Guidewire Status

Guidewire Cloud Platform Status

Check here for service availability updates on Guidewire Cloud Platform (GWCP).

Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com

APD Service Issue Affecting Multiple Customers in AMER, EMEA, and APAC for all Environments (PROD, PREPROD, and NON-PROD)

Identified - Guidewire Support has identified the cause of this issue within APD Service that is causing degraded performance in PolicyCenter for our users in AMER, EMEA, and APAC, and are actively working to restore service. We will post regular updates on our progress.
Apr 04, 2025 - 07:36 UTC

Update - We are continuing to investigate a potential issue within APD Service that may be causing degraded performance in PolicyCenter for our users in AMER, EMEA, and APAC. We thank you for your patience. Our next update will be when new information becomes available.
Apr 04, 2025 - 07:13 UTC

Investigating - Guidewire is aware of an ongoing issue with the APD service that is currently contributing to performance degradation in PolicyCenter.
The relevant teams are actively investigating the root cause and providing restoration as soon as possible. We will continue to investigate the situation and provide updates as they become available. Thank you for your patience and understanding.
Apr 04, 2025 - 06:41 UTC

About This Site

Check here for service availability updates for InsuranceSuite on Guidewire Cloud Platform (GWCP).

Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com

ADVANCED PRODUCT DESIGNER (APD) Degraded Performance

Montréal - Design Operational

Montréal - Runtime Degraded Performance

N. Virginia - Design Operational

N. Virginia - Runtime Degraded Performance

Paris - Design Operational

Paris - Runtime Degraded Performance

Sydney - Design Operational

Sydney - Runtime Degraded Performance

Tokyo - Design Operational

Tokyo - Runtime Degraded Performance

Zurich - Design Operational

Zurich - Runtime Degraded Performance

ANALYTICS MANAGER Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

API GATEWAY Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

APP EVENTS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

AUTOMATED BUILDS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

BUILD PROMOTION Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

CERTIFICATES Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

CI MANAGEMENT Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

CLOUD DATA ACCESS (CDA) Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Frankfurt Operational

London Operational

Ohio Operational

Tokyo Operational

DATABASE BACKUPS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

GUIDEWIRE HOME (GWH) Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

Zurich Operational

GUIDEWIRE DATA PLATFORM - NON PRODUCTION ENVIRONMENTS Operational

Montréal - Cloud Data Access Operational

Montréal - Data Studio Operational

Montréal - Explore Operational

Montréal - GDP Streaming Infrastructure Operational

N. Virginia - Cloud Data Access Operational

N. Virginia - Data Studio Operational

N. Virginia - Explore Operational

N. Virginia - GDP Streaming Infrastructure Operational

Paris - Cloud Data Access Operational

Paris - Data Studio Operational

Paris - Explore Operational

Paris - GDP Streaming Infrastructure Operational

Sydney - Cloud Data Access Operational

Sydney - Data Studio Operational

Sydney - Explore Operational

Sydney - GDP Streaming Infrastructure Operational

GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS Operational

Montréal - Data Studio Operational

Montréal - Explore Operational

Montréal - GDP Streaming Infrastructure Operational

N. Virginia - Data Studio Operational

N. Virginia - Explore Operational

N. Virginia - GDP Streaming Infrastructure Operational

Paris - Data Studio Operational

Paris - Explore Operational

Paris - GDP Streaming Infrastructure Operational

Sydney - Data Studio Operational

Sydney - Explore Operational

Sydney - GDP Streaming Infrastructure Operational

GUIDEWIRE HUB Operational

N. Virginia Operational

Paris Operational

Sydney Operational

GUIDEWIRE LIVE (COMPARE/ CANVAS) Operational

N. Virginia - Canvas Operational

N. Virginia - Compare Operational

Sydney - Canvas Operational

Sydney - Compare Operational

GWCP COMPUTE INFRASTRUCTURE Operational

Frankfurt - Delta2 Operational

London - Delta2 Operational

Montréal - Delta2 Operational

N. Virginia - Delta2 Operational

N. Virginia - Delta4 Operational

N. Virginia - Delta8 Operational

N. Virginia - Gamma2 Operational

Oregon - Delta2 Operational

Oregon - Gamma2 Operational

Oregon - Gamma4 Operational

Osaka - Delta2 Operational

Paris - Delta2 Operational

Sydney - Delta2 Operational

Tokyo - Delta2 Operational

Zurich - Delta2 Operational

HIGH VOLUME QUOTING (HVQ) Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

INTEGRATION DATA MANAGER (IDM) Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

INTEGRATION GATEWAY Operational

N. Virginia - Admin Service (IAS) Operational

Paris - Admin Service (IAS) Operational

Sydney - Admin Service (IAS) Operational

Montréal - Admin Service (IAS) Operational

Tokyo - Admin Service (IAS) Operational

JUTRO DIGITAL PLATFORM (JDP) Operational

Montréal - Jutro App Admin Service (JAAS) Operational

Montréal - Jutro Web Apps (JWA) Operational

N. Virginia - Jutro App Admin Service (JAAS) Operational

N. Virginia - Jutro Web Apps (JWA) Operational

Oregon - Jutro App Admin Service (JAAS) Operational

Oregon - Jutro Web Apps (JWA) Operational

Paris - Jutro App Admin Service (JAAS) Operational

Paris - Jutro Web Apps (JWA) Operational

Sydney - Jutro App Admin Service (JAAS) Operational

Sydney - Jutro Web Apps (JWA) Operational

Tokyo - Jutro App Admin Service (JAAS) Operational

Tokyo - Jutro Web Apps (JWA) Operational

LIFECYCLE MANAGER (LCM) Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

NETWORK PERMISSIONS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

PLANETS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

PREDICT Operational

CapeTown - Scoring Operational

CapeTown - UI Operational

London - Scoring Operational

London - UI Operational

Montréal - Scoring Operational

Montréal - UI Operational

N. Virginia - Scoring Operational

N. Virginia - UI Operational

QUALITY GATES Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

REPOSITORY SETTINGS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

SECRETS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

STORAGE ACCESS Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

SUBMISSION INTAKE (SI) Operational

N. Virginia Operational

VARIABLES Operational

Montréal Operational

N. Virginia Operational

Paris Operational

Sydney Operational

Tokyo Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GWCP INOW Development Environment Atmos (v1.97.0) Apr `6`, `2025` `21:00` - Apr `7`, `2025` `05:00` UTC

Standard maintenance will be performed Sunday, April 6 2025 from 1400-2100 PST.

Maintenance will incur a temporary outage to Customer Teamcity Instances of approximately 20 minutes.
Posted on Apr 03, 2025 - 02:31 UTC

GWCP Production APAC Tenant + Atmos (v.1.97) Apr `12`, `2025` `14:00`-`20:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Feb 03, 2025 - 20:09 UTC

GWCP Production EMEA Tenant + Atmos (v.1.97) Apr `12`, `2025` `23:00` - Apr `13`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.97) Apr `13`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant (v.1.98) Apr `14`, `2025` `03:00`-`06:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 03, 2025 - 22:32 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.98) Apr `14`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant (v.1.98) Apr `16`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant (v.1.98) Apr `16`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant (v.1.98) Apr `26`, `2025` `14:00`-`20:00` UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Mar 03, 2025 - 22:35 UTC

GWCP Production EMEA Tenant (v.1.98) Apr `26`, `2025` `23:00` - Apr `27`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant (v.1.98) Apr `27`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.99) Apr `28`, `2025` `03:00`-`06:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 03, 2025 - 22:37 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.99) Apr `28`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.99) Apr `30`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.99) Apr `30`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant + Atmos (v.1.99) May `10`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant + Atmos (v.1.99) May `10`, `2025` `23:00` - May `11`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.99) May `11`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant (v.1.100) May `12`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant (v.1.100) May `12`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant (v.1.100) May `14`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant (v.1.100) May `14`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant (v.1.100) May `24`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant (v.1.100) May `24`, `2025` `23:00` - May `25`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant (v.1.100) May `25`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.101) May `26`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.101) May `26`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.101) May `28`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.101) May `28`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant + Atmos (v.1.101) Jun `7`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant (v.1.101) Jun `7`, `2025` `23:00` - Jun `8`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.101) Jun `8`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant (v.1.102) Jun `9`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant (v.1.102) Jun `9`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant (v.1.102) Jun `11`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant (v.1.102) Jun `11`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant (v.1.102) Jun `21`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant (v.1.102) Jun `21`, `2025` `23:00` - Jun `22`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant (v.1.102) Jun `22`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.103) Jun `23`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.103) Jun `23`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.103) Jun `25`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.103) Jun `25`, `2025` `13:00`-`16:00` UTC

Past Incidents

Apr 4, 2025

Unresolved incident: APD Service Issue Affecting Multiple Customers in AMER, EMEA, and APAC for all Environments (PROD, PREPROD, and NON-PROD).

Apr 3, 2025

No incidents reported.

Apr 2, 2025

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.97)

Completed - The scheduled maintenance has been completed.
Apr 2, 17:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 13:00 UTC

Scheduled - Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Feb 3, 20:02 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.97)

Completed - The scheduled maintenance has been completed.
Apr 2, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 01:00 UTC

Apr 1, 2025

No incidents reported.

Mar 31, 2025

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.97)

Completed - The scheduled maintenance has been completed.
Mar 31, 22:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 19:00 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.97)

Completed - The scheduled maintenance has been completed.
Mar 31, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 03:00 UTC

Mar 30, 2025

GWCP Production AMER/CAN Tenant (v.1.96)

Completed - The scheduled maintenance has been completed.
Mar 30, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 06:00 UTC

Update - Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Mar 28, 19:05 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 15:55 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 15:52 UTC

Scheduled - Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Customers may experience brief service interruptions with Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) [GCC related services].

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Feb 3, 19:56 UTC

GWCP Production EMEA Tenant (v.1.96)

Completed - The scheduled maintenance has been completed.
Mar 30, 04:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 23:00 UTC

Scheduled - Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Feb 3, 19:56 UTC

Mar 29, 2025

GWCP Production APAC Tenant (v.1.96)

Completed - The scheduled maintenance has been completed.
Mar 29, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 14:00 UTC

Scheduled - Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Feb 3, 19:56 UTC

Mar 28, 2025

Guidewire Home Impacting Deployment And Other Services Intermittently

Resolved - The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption
Mar 28, 21:05 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 18:04 UTC

Update - Guidewire is continuing to investigate the issue. The impacted services have remained stable since 10:15 AM ET.
Mar 28, 17:02 UTC

Update - Guidewire is continuing to investigate the issue with Guidewire Home, which appears to be related to load. Impacted services include APD, LCM, and Deployments. As of 10:15 AM ET, we have observed a decrease in the number of failed requests. Please continue to use Guidewire Home as Guidewire is actively monitoring the situation.
Mar 28, 16:03 UTC

Update - Guidewire is actively investigating the issue to identify the root cause
Mar 28, 15:47 UTC

Update - We are continuing to investigate this issue.
Mar 28, 15:18 UTC

Investigating - Guidewire Support is aware of an intermittent issue with deployment and other services using Guidewire Home. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Mar 28, 14:48 UTC

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

About This Site

Scheduled Maintenance

GWCP INOW Development Environment Atmos (v1.97.0) Apr 6, 2025 21:00 - Apr 7, 2025 05:00 UTC

GWCP Production APAC Tenant + Atmos (v.1.97) Apr 12, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant + Atmos (v.1.97) Apr 12, 2025 23:00 - Apr 13, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.97) Apr 13, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.98) Apr 14, 2025 03:00-06:00 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.98) Apr 14, 2025 19:00-22:00 UTC

GWCP Development and PreProduction AMER Tenant (v.1.98) Apr 16, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant (v.1.98) Apr 16, 2025 13:00-16:00 UTC

GWCP Production APAC Tenant (v.1.98) Apr 26, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.98) Apr 26, 2025 23:00 - Apr 27, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant (v.1.98) Apr 27, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.99) Apr 28, 2025 03:00-06:00 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.99) Apr 28, 2025 19:00-22:00 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.99) Apr 30, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.99) Apr 30, 2025 13:00-16:00 UTC

GWCP Production APAC Tenant + Atmos (v.1.99) May 10, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant + Atmos (v.1.99) May 10, 2025 23:00 - May 11, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.99) May 11, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.100) May 12, 2025 03:00-06:00 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.100) May 12, 2025 19:00-22:00 UTC

GWCP Development and PreProduction AMER Tenant (v.1.100) May 14, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant (v.1.100) May 14, 2025 13:00-16:00 UTC

GWCP Production APAC Tenant (v.1.100) May 24, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.100) May 24, 2025 23:00 - May 25, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant (v.1.100) May 25, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.101) May 26, 2025 03:00-06:00 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.101) May 26, 2025 19:00-22:00 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.101) May 28, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.101) May 28, 2025 13:00-16:00 UTC

GWCP Production APAC Tenant + Atmos (v.1.101) Jun 7, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.101) Jun 7, 2025 23:00 - Jun 8, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.101) Jun 8, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.102) Jun 9, 2025 03:00-06:00 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.102) Jun 9, 2025 19:00-22:00 UTC

GWCP Development and PreProduction AMER Tenant (v.1.102) Jun 11, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant (v.1.102) Jun 11, 2025 13:00-16:00 UTC

GWCP Production APAC Tenant (v.1.102) Jun 21, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.102) Jun 21, 2025 23:00 - Jun 22, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant (v.1.102) Jun 22, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.103) Jun 23, 2025 03:00-06:00 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.103) Jun 23, 2025 19:00-22:00 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.103) Jun 25, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.103) Jun 25, 2025 13:00-16:00 UTC

Past Incidents

GWCP INOW Development Environment Atmos (v1.97.0) Apr `6`, `2025` `21:00` - Apr `7`, `2025` `05:00` UTC

GWCP Production APAC Tenant + Atmos (v.1.97) Apr `12`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant + Atmos (v.1.97) Apr `12`, `2025` `23:00` - Apr `13`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.97) Apr `13`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant (v.1.98) Apr `14`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant (v.1.98) Apr `14`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant (v.1.98) Apr `16`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant (v.1.98) Apr `16`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant (v.1.98) Apr `26`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant (v.1.98) Apr `26`, `2025` `23:00` - Apr `27`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant (v.1.98) Apr `27`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.99) Apr `28`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.99) Apr `28`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.99) Apr `30`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.99) Apr `30`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant + Atmos (v.1.99) May `10`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant + Atmos (v.1.99) May `10`, `2025` `23:00` - May `11`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.99) May `11`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant (v.1.100) May `12`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant (v.1.100) May `12`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant (v.1.100) May `14`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant (v.1.100) May `14`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant (v.1.100) May `24`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant (v.1.100) May `24`, `2025` `23:00` - May `25`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant (v.1.100) May `25`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.101) May `26`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.101) May `26`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.101) May `28`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.101) May `28`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant + Atmos (v.1.101) Jun `7`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant (v.1.101) Jun `7`, `2025` `23:00` - Jun `8`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.101) Jun `8`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant (v.1.102) Jun `9`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant (v.1.102) Jun `9`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant (v.1.102) Jun `11`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant (v.1.102) Jun `11`, `2025` `13:00`-`16:00` UTC

GWCP Production APAC Tenant (v.1.102) Jun `21`, `2025` `14:00`-`20:00` UTC

GWCP Production EMEA Tenant (v.1.102) Jun `21`, `2025` `23:00` - Jun `22`, `2025` `05:00` UTC

GWCP Production AMER/CAN Tenant (v.1.102) Jun `22`, `2025` `06:00`-`12:00` UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.103) Jun `23`, `2025` `03:00`-`06:00` UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.103) Jun `23`, `2025` `19:00`-`22:00` UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.103) Jun `25`, `2025` `01:00`-`07:00` UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.103) Jun `25`, `2025` `13:00`-`16:00` UTC