Guidewire Status

INOW GWCP non disruptive maintenance (PROD) May `17`, `2025` `08:00`-`14:00` UTC

Standard maintenance will be performed Saturday, May 17 2025 from 0100-0700 PST.

Maintenance is expected to be non-disruptive.
Posted on May 13, 2025 - 20:01 UTC

Guidewire Predictive Analytics Production EMEA- CapeTown/London May `17`, `2025` `16:00`-`23:00` UTC

Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 15, 2025 - 08:07 UTC

Guidewire Predictive Analytics Production CANADA - Montréal May `17`, `2025` `22:00` - May `18`, `2025` `04:00` UTC

Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 15, 2025 - 08:06 UTC

Guidewire Predictive Analytics Production AMER - Virginia May `18`, `2025` `01:00`-`04:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
May 15, 2025 - 08:08 UTC

Scheduled - Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
May 15, 2025 - 08:04 UTC

INOW GWCP Teamcity disruptive maintenance (DEV) May `18`, `2025` `21:00` - May `19`, `2025` `03:00` UTC

Standard maintenance will be performed Sunday, May 18 2025 from 1400-2000 PST.

Maintenance will incur a temporary outage to Customer Teamcity Instances of approximately 30 minutes
Posted on May 14, 2025 - 23:36 UTC

GWCP Production APAC Tenant (v.1.100) May `24`, `2025` `14:00`-`20:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 2025 - 12:51 UTC

Scheduled - This is a targeted maintenance event for selected customers . Guidewire Technical Account Managers will be reaching out directly to the impacted customers.
Mar 10, 2025 - 15:54 UTC

GWCP Production EMEA Tenant (v.1.100) May `24`, `2025` `23:00` - May `25`, `2025` `05:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 2025 - 12:52 UTC

Scheduled - This is a targeted maintenance event for selected customers . Guidewire Technical Account Managers will be reaching out directly to the impacted customers.
Mar 10, 2025 - 15:54 UTC

GWCP Production AMER/CAN Tenant (v.1.100) May `25`, `2025` `06:00`-`12:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
May 02, 2025 - 15:58 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 2025 - 12:54 UTC

Update - This is a targeted maintenance event for selected customers . Guidewire Technical Account Managers will be reaching out directly to the impacted customers.
Apr 29, 2025 - 12:53 UTC

Update - This is a targeted maintenance event for selected customers . Guidewire Technical Account Managers will be reaching out directly to the impacted customers.
Apr 29, 2025 - 12:52 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 2025 - 14:42 UTC

Scheduled - This is a targeted maintenance event for selected customers . Guidewire Technical Account Managers will be reaching out directly to the impacted customers.
Mar 10, 2025 - 15:59 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.101) May `26`, `2025` `03:00`-`09:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 10, 2025 - 16:02 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.101) May `26`, `2025` `19:00` - May `27`, `2025` `01:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 10, 2025 - 16:06 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.101) May `28`, `2025` `01:00`-`07:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 10, 2025 - 16:03 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.101) May `28`, `2025` `13:00`-`19:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 10, 2025 - 16:04 UTC

GWCP Production APAC Tenant + Atmos (v.1.101) Jun `7`, `2025` `14:00`-`20:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
May 13, 2025 - 12:29 UTC

Scheduled - Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 10, 2025 - 16:21 UTC

GWCP Production EMEA Tenant (v.1.101) Jun `7`, `2025` `23:00` - Jun `8`, `2025` `05:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 10, 2025 - 16:22 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.101) Jun `8`, `2025` `06:00`-`12:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 21, 2025 - 14:06 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.102) Jun `9`, `2025` `03:00`-`09:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 21, 2025 - 14:07 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.102) Jun `9`, `2025` `19:00` - Jun `10`, `2025` `01:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 21, 2025 - 14:09 UTC

GWCP Development and PreProduction AMER Tenant (v.1.102) Jun `11`, `2025` `01:00`-`07:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 21, 2025 - 14:08 UTC

GWCP Development and PreProduction APAC Tenant (v.1.102) Jun `11`, `2025` `13:00`-`19:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 21, 2025 - 14:08 UTC

GWCP Production APAC Tenant (v.1.102) Jun `21`, `2025` `14:00`-`20:00` UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Mar 24, 2025 - 15:11 UTC

GWCP Production EMEA Tenant (v.1.102) Jun `21`, `2025` `23:00` - Jun `22`, `2025` `05:00` UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Mar 24, 2025 - 15:11 UTC

GWCP Production AMER/CAN Tenant (v.1.102) Jun `22`, `2025` `06:00`-`12:00` UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Mar 24, 2025 - 15:11 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.103) Jun `23`, `2025` `03:00`-`09:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 25, 2025 - 12:38 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.103) Jun `23`, `2025` `19:00` - Jun `24`, `2025` `01:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 25, 2025 - 20:21 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.103) Jun `25`, `2025` `01:00`-`07:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 27, 2025 - 21:27 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.103) Jun `25`, `2025` `13:00`-`19:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 27, 2025 - 21:27 UTC

GWCP Production APAC Tenant + Atmos (v.1.103) Jul `5`, `2025` `14:00`-`20:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 07, 2025 - 09:43 UTC

GWCP Production EMEA Tenant + Atmos (v.1.103) Jul `5`, `2025` `23:00` - Jul `6`, `2025` `05:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 07, 2025 - 09:43 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.103) Jul `6`, `2025` `06:00`-`12:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 10:57 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.104) Jul `7`, `2025` `03:00`-`09:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 10:57 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.104) Jul `7`, `2025` `19:00` - Jul `8`, `2025` `01:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:00 UTC

GWCP Development and PreProduction AMER Tenant (v.1.104) Jul `9`, `2025` `01:00`-`07:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 10:58 UTC

GWCP Development and PreProduction APAC Tenant (v.1.104) Jul `9`, `2025` `13:00`-`19:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 10:59 UTC

GWCP Production APAC Tenant (v.1.104) Jul `19`, `2025` `14:00`-`20:00` UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:01 UTC

GWCP Production EMEA Tenant (v.1.104) Jul `19`, `2025` `23:00` - Jul `20`, `2025` `05:00` UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:02 UTC

GWCP Production AMER/CAN Tenant (v.1.104) Jul `20`, `2025` `06:00`-`12:00` UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:03 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.105) Jul `21`, `2025` `03:00`-`09:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:04 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.105) Jul `21`, `2025` `19:00` - Jul `22`, `2025` `01:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:07 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.105) Jul `23`, `2025` `01:00`-`07:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:05 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.105) Jul `23`, `2025` `13:00`-`19:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 30, 2025 - 11:06 UTC

GWCP Production APAC Tenant + Atmos (v.1.105) Aug `2`, `2025` `14:00`-`20:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 05, 2025 - 06:27 UTC

GWCP Production EMEA Tenant + Atmos (v.1.105) Aug `2`, `2025` `23:00` - Aug `3`, `2025` `05:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 05, 2025 - 06:27 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.105) Aug `3`, `2025` `06:00`-`12:00` UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 05, 2025 - 06:27 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.106) Aug `4`, `2025` `03:00`-`09:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 06, 2025 - 08:07 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.106) Aug `4`, `2025` `19:00` - Aug `5`, `2025` `01:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 07, 2025 - 08:36 UTC

GWCP Development and PreProduction AMER Tenant (v.1.106) Aug `6`, `2025` `01:00`-`07:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 08, 2025 - 08:48 UTC

GWCP Development and PreProduction APAC Tenant (v.1.106) Aug `6`, `2025` `13:00`-`19:00` UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 12, 2025 - 08:07 UTC

All Systems Operational

About This Site

Scheduled Maintenance

INOW GWCP non disruptive maintenance (PROD) May 17, 2025 08:00-14:00 UTC

Guidewire Predictive Analytics Production EMEA- CapeTown/London May 17, 2025 16:00-23:00 UTC

Guidewire Predictive Analytics Production CANADA - Montréal May 17, 2025 22:00 - May 18, 2025 04:00 UTC

Guidewire Predictive Analytics Production AMER - Virginia May 18, 2025 01:00-04:00 UTC

INOW GWCP Teamcity disruptive maintenance (DEV) May 18, 2025 21:00 - May 19, 2025 03:00 UTC

GWCP Production APAC Tenant (v.1.100) May 24, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.100) May 24, 2025 23:00 - May 25, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant (v.1.100) May 25, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.101) May 26, 2025 03:00-09:00 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.101) May 26, 2025 19:00 - May 27, 2025 01:00 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.101) May 28, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.101) May 28, 2025 13:00-19:00 UTC

GWCP Production APAC Tenant + Atmos (v.1.101) Jun 7, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.101) Jun 7, 2025 23:00 - Jun 8, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.101) Jun 8, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.102) Jun 9, 2025 03:00-09:00 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.102) Jun 9, 2025 19:00 - Jun 10, 2025 01:00 UTC

GWCP Development and PreProduction AMER Tenant (v.1.102) Jun 11, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant (v.1.102) Jun 11, 2025 13:00-19:00 UTC

GWCP Production APAC Tenant (v.1.102) Jun 21, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.102) Jun 21, 2025 23:00 - Jun 22, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant (v.1.102) Jun 22, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.103) Jun 23, 2025 03:00-09:00 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.103) Jun 23, 2025 19:00 - Jun 24, 2025 01:00 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.103) Jun 25, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.103) Jun 25, 2025 13:00-19:00 UTC

GWCP Production APAC Tenant + Atmos (v.1.103) Jul 5, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant + Atmos (v.1.103) Jul 5, 2025 23:00 - Jul 6, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.103) Jul 6, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.104) Jul 7, 2025 03:00-09:00 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.104) Jul 7, 2025 19:00 - Jul 8, 2025 01:00 UTC

GWCP Development and PreProduction AMER Tenant (v.1.104) Jul 9, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant (v.1.104) Jul 9, 2025 13:00-19:00 UTC

GWCP Production APAC Tenant (v.1.104) Jul 19, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant (v.1.104) Jul 19, 2025 23:00 - Jul 20, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant (v.1.104) Jul 20, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant + Atmos (v.1.105) Jul 21, 2025 03:00-09:00 UTC

GWCP Development and PreProduction EMEA Tenant + Atmos (v.1.105) Jul 21, 2025 19:00 - Jul 22, 2025 01:00 UTC

GWCP Development and PreProduction AMER Tenant + Atmos (v.1.105) Jul 23, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant + Atmos (v.1.105) Jul 23, 2025 13:00-19:00 UTC

GWCP Production APAC Tenant + Atmos (v.1.105) Aug 2, 2025 14:00-20:00 UTC

GWCP Production EMEA Tenant + Atmos (v.1.105) Aug 2, 2025 23:00 - Aug 3, 2025 05:00 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.105) Aug 3, 2025 06:00-12:00 UTC

GWCP Development and PreProduction CANADA Tenant (v.1.106) Aug 4, 2025 03:00-09:00 UTC

GWCP Development and PreProduction EMEA Tenant (v.1.106) Aug 4, 2025 19:00 - Aug 5, 2025 01:00 UTC

GWCP Development and PreProduction AMER Tenant (v.1.106) Aug 6, 2025 01:00-07:00 UTC

GWCP Development and PreProduction APAC Tenant (v.1.106) Aug 6, 2025 13:00-19:00 UTC

Past Incidents