Guidewire Cloud Platform Status
Check here for service availability updates on Guidewire Cloud Platform (GWCP). For ProNavigator status, please visit https://status.pronavigator.ai/

Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com

All Systems Operational

About This Site

Check here for service availability updates for InsuranceSuite on Guidewire Cloud Platform (GWCP).

Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com

ADVANCED PRODUCT DESIGNER (APD) Operational
Montréal - Design Operational
Montréal - Runtime Operational
N. Virginia - Design Operational
N. Virginia - Runtime Operational
Paris - Design Operational
Paris - Runtime Operational
Sydney - Design Operational
Sydney - Runtime Operational
Tokyo - Design Operational
Tokyo - Runtime Operational
Zurich - Design Operational
Zurich - Runtime Operational
ANALYTICS MANAGER Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
API GATEWAY Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
APP EVENTS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
AUTOMATED BUILDS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
BUILD PROMOTION Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
CERTIFICATES Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
CI MANAGEMENT Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
CLOUD DATA ACCESS (CDA) Operational
Frankfurt Operational
London Operational
Montréal Operational
N. Virginia Operational
Ohio Operational
Paris Operational
Sydney Operational
Tokyo Operational
Oregon Operational
DATABASE BACKUPS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
GUIDEWIRE HOME (GWH) Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
GUIDEWIRE DATA PLATFORM - NON PRODUCTION ENVIRONMENTS Operational
Montréal - Data Studio Operational
Montréal - Explore Operational
N. Virginia - Data Studio Operational
N. Virginia - Explore Operational
Paris - Data Studio Operational
Paris - Explore Operational
Sydney - Data Studio Operational
Sydney - Explore Operational
GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS Operational
Montréal - Data Studio Operational
Montréal - Explore Operational
N. Virginia - Data Studio Operational
N. Virginia - Explore Operational
Paris - Data Studio Operational
Paris - Explore Operational
Sydney - Data Studio Operational
Sydney - Explore Operational
GUIDEWIRE HUB Operational
N. Virginia Operational
Paris Operational
Sydney Operational
GUIDEWIRE LIVE (COMPARE/ CANVAS) Operational
N. Virginia - Canvas Operational
N. Virginia - Compare Operational
Sydney - Canvas Operational
Sydney - Compare Operational
GWCP COMPUTE INFRASTRUCTURE Operational
Frankfurt - Delta2 Operational
London - Delta2 Operational
Montréal - Delta2 Operational
N. Virginia - Delta2 Operational
N. Virginia - Delta4 Operational
N. Virginia - Delta8 Operational
N. Virginia - Gamma2 Operational
Oregon - Delta2 Operational
Oregon - Gamma2 Operational
Oregon - Gamma4 Operational
Osaka - Delta2 Operational
Paris - Delta2 Operational
Sydney - Delta2 Operational
Tokyo - Delta2 Operational
Zurich - Delta2 Operational
N. Virginia - Delta6 Operational
Cape Town - Delta2 Operational
Oregon - Xi1 Operational
N. Virginia - Xi1 Operational
Oregon - Delta6 Operational
HIGH VOLUME QUOTING (HVQ) Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
INTEGRATION DATA MANAGER (IDM) Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
INTEGRATION GATEWAY Operational
Montréal - Admin Service (IAS) Operational
Montréal - UI Operational
N. Virginia - Admin Service (IAS) Operational
N. Virginia - UI Operational
Paris - Admin Service (IAS) Operational
Paris - UI Operational
Sydney - Admin Service (IAS) Operational
Sydney - UI Operational
Tokyo - Admin Service (IAS) Operational
Tokyo - UI Operational
Zurich - Admin Service (IAS) Operational
Zurich - UI Operational
JUTRO DIGITAL PLATFORM (JDP) Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
LIFECYCLE MANAGER (LCM) Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
NETWORK PERMISSIONS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
PLANETS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
PREDICT Operational
Cape Town - Scoring Operational
Cape Town - UI Operational
London - Scoring Operational
London - UI Operational
Montréal - Scoring Operational
Montréal - UI Operational
N. Virginia - Scoring Operational
N. Virginia - UI Operational
Sydney - UI Operational
Sydney - Scoring Operational
QUALITY GATES Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
REPOSITORY SETTINGS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
SECRETS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
STORAGE ACCESS Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
SUBMISSION INTAKE (SI) Operational
N. Virginia Operational
VARIABLES Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
BUILD MANAGEMENT Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
GUIDEWIRE RULES SERVICE Operational
Paris - Design Operational
Montréal - Runtime Operational
Sydney - Runtime Operational
Zurich - Design Operational
Tokyo - Design Operational
N. Virginia - Runtime Operational
Tokyo - Runtime Operational
Zurich - Runtime Operational
Montréal - Design Operational
Paris - Runtime Operational
N. Virginia - Design Operational
Sydney - Design Operational
SCIM CONNECT Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS Operational
Cape Town - Alpha1 Operational
Cape Town - Beta1 Operational
Frankfurt - Alpha1 Operational
Frankfurt - Beta1 Operational
London - Alpha1 Operational
London - Beta1 Operational
Montréal - Alpha1 Operational
Montréal - Alpha3 Operational
Montréal - Beta1 Operational
N. Virginia - Alpha1 Operational
N. Virginia - Beta3 Operational
N. Virginia - Beta1 Operational
N. Virginia - Chi1 Operational
N. Virginia - Epsilon1 Operational
N. Virginia - Epsilon3 Operational
N. Virginia - Zeta1 Operational
N. Virginia - Zeta3 Operational
Oregon - Beta1 Operational
Oregon - Epsilon1 Operational
Paris - Alpha1 Operational
Paris - Beta1 Operational
Sydney - Alpha1 Operational
Sydney - Beta1 Operational
Tokyo - Alpha1 Operational
Tokyo - Beta1 Operational
Zurich - Alpha1 Operational
Zurich - Beta1 Operational
N. Virginia - Epsilon5 Operational
N. Virginia - Zeta5 Operational
N. Virginia - Beta5 Operational
N. Virginia - Beta7 Operational
Oregon - Mu1 Operational
N. Virginia - Mu1 Operational
Oregon - Nu1 Operational
N. Virginia - Nu1 Operational
DATAMASKING (DM) Operational
N. Virginia Operational
Montréal Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
GDP STREAMING INFRASTRUCTURE Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Frankfurt Operational
London Operational
Ohio Operational
Oregon Operational
Tokyo Operational
PLATFORM USAGE DASHBOARD Operational
Montréal - Runtime Operational
Montréal - UI Operational
N. Virginia - Runtime Operational
N. Virginia - UI Operational
Paris - Runtime Operational
Paris - UI Operational
Sydney - Runtime Operational
Sydney - UI Operational
Tokyo - Runtime Operational
Tokyo - UI Operational
Zurich - Runtime Operational
Zurich - UI Operational
São Paulo - Runtime Operational
São Paulo - UI Operational
SCHEMA EDITOR Operational
Montréal Operational
Zurich Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
ACCESS MANAGEMENT Operational
Montréal Operational
N. Virginia Operational
Paris Operational
Sydney Operational
Tokyo Operational
Zurich Operational
São Paulo Operational
FUNCTIONS Operational
Montréal - Admin Operational
Tokyo - UI Operational
Zurich - Admin Operational
Zurich - UI Operational
Montréal - UI Operational
N. Virginia - Admin Operational
N. Virginia - UI Operational
Paris - Admin Operational
Paris - UI Operational
Sydney - Admin Operational
Sydney - UI Operational
Tokyo - Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GWCP Production APAC Tenant (v.1.126) Jun 20, 2026 14:00-20:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Mar 23, 2026 - 09:24 UTC

GWCP Production EMEA Tenant (v.1.126) Jun 20, 2026 23:00 - Jun 21, 2026 05:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Mar 23, 2026 - 09:24 UTC

INOW GWCP disruptive maintenance (PROD) Jun 21, 2026 05:00-11:00 UTC

Graviton Class Upgrade:
As part of this maintenance, the instance types will be upgraded to Graviton class.

Impact:
The maintenance will cause a temporary outage to the RDS database instances and associated INOW applications, lasting approximately 1 hour per environment during the maintenance window.
Posted on Jun 17, 2026 - 16:23 UTC

GWCP Production AMER/CAN Tenant (v.1.126) Jun 21, 2026 06:00-12:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Mar 23, 2026 - 09:24 UTC

GWCP NPE and PreProduction CANADA Tenant + Atmos (v.1.127) Jun 22, 2026 03:00-09:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 24, 2026 - 09:07 UTC

GWCP NPE and PreProduction EMEA Tenant + Atmos (v.1.127) Jun 22, 2026 19:00 - Jun 23, 2026 01:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 25, 2026 - 11:31 UTC

GWCP NPE and PreProduction AMER Tenant + Atmos (v.1.127) Jun 24, 2026 01:00-07:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 26, 2026 - 09:02 UTC

GWCP NPE and PreProduction APAC Tenant + Atmos (v.1.127) Jun 24, 2026 13:00-19:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Mar 27, 2026 - 10:22 UTC

GWCP Production APAC Tenant + Atmos (v.1.127) Jul 4, 2026 14:00-20:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 07, 2026 - 11:44 UTC

GWCP Production EMEA Tenant + Atmos (v.1.127) Jul 4, 2026 23:00 - Jul 5, 2026 05:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 07, 2026 - 11:45 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.127) Jul 5, 2026 06:00-12:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 07, 2026 - 11:45 UTC

GWCP NPE and PreProduction CANADA Tenant (v.1.128) Jul 6, 2026 03:00-09:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:50 UTC

GWCP NPE and PreProduction EMEA Tenant (v.1.128) Jul 6, 2026 19:00 - Jul 7, 2026 01:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:51 UTC

GWCP NPE and PreProduction AMER Tenant (v.1.128) Jul 8, 2026 01:00-07:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:53 UTC

GWCP NPE and PreProduction APAC Tenant (v.1.128) Jul 8, 2026 13:00-19:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:52 UTC

GWCP Production APAC Tenant (v.1.128) Jul 18, 2026 14:00-20:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:56 UTC

GWCP Production EMEA Tenant (v.1.128) Jul 18, 2026 23:00 - Jul 19, 2026 05:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:57 UTC

GWCP Production AMER/CAN Tenant (v.1.128) Jul 19, 2026 06:00-12:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:57 UTC

GWCP NPE and PreProduction CANADA Tenant + Atmos (v.1.129) Jul 20, 2026 03:00-09:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:59 UTC

GWCP NPE and PreProduction EMEA Tenant + Atmos (v.1.129) Jul 20, 2026 19:00 - Jul 21, 2026 01:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 08:59 UTC

GWCP NPE and PreProduction AMER Tenant + Atmos (v.1.129) Jul 22, 2026 01:00-07:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 09:01 UTC

GWCP NPE and PreProduction APAC Tenant + Atmos (v.1.129) Jul 22, 2026 13:00-19:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Apr 24, 2026 - 09:00 UTC

GWCP Production APAC Tenant + Atmos (v.1.129) Aug 1, 2026 14:00-20:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 03, 2026 - 19:38 UTC

GWCP Production EMEA Tenant + Atmos (v.1.129) Aug 1, 2026 23:00 - Aug 2, 2026 05:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 04, 2026 - 06:41 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.129) Aug 2, 2026 06:00-12:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 04, 2026 - 06:41 UTC

GWCP NPE and PreProduction CANADA Tenant (v.1.130) Aug 3, 2026 03:00-09:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 05, 2026 - 06:42 UTC

GWCP NPE and PreProduction EMEA Tenant (v.1.130) Aug 3, 2026 19:00 - Aug 4, 2026 01:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 05, 2026 - 22:27 UTC

GWCP NPE and PreProduction AMER Tenant (v.1.130) Aug 5, 2026 01:00-07:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 07, 2026 - 02:35 UTC

GWCP NPE and PreProduction APAC Tenant (v.1.130) Aug 5, 2026 13:00-19:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 10, 2026 - 20:42 UTC

GWCP Production APAC Tenant (v.1.130) Aug 15, 2026 14:00-20:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on May 18, 2026 - 09:10 UTC

GWCP Production EMEA Tenant (v.1.130) Aug 15, 2026 23:00 - Aug 16, 2026 05:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on May 18, 2026 - 09:10 UTC

GWCP Production AMER/CAN Tenant (v.1.130) Aug 16, 2026 06:00-12:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on May 18, 2026 - 09:10 UTC

GWCP NPE and PreProduction CANADA Tenant + Atmos (v.1.131) Aug 17, 2026 03:00-09:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 19, 2026 - 07:27 UTC

GWCP NPE and PreProduction EMEA Tenant + Atmos (v.1.131) Aug 17, 2026 19:00 - Aug 18, 2026 01:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 19, 2026 - 19:09 UTC

GWCP NPE and PreProduction AMER Tenant + Atmos (v.1.131) Aug 19, 2026 01:00-07:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 21, 2026 - 09:14 UTC

GWCP NPE and PreProduction APAC Tenant + Atmos (v.1.131) Aug 19, 2026 13:00-19:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 25, 2026 - 07:41 UTC

GWCP Production APAC Tenant + Atmos (v.1.131) Aug 29, 2026 14:00-20:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on May 31, 2026 - 20:06 UTC

GWCP Production EMEA Tenant + Atmos (v.1.131) Aug 29, 2026 23:00 - Aug 30, 2026 05:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 01, 2026 - 00:23 UTC

GWCP Production AMER/CAN Tenant + Atmos (v.1.131) Aug 30, 2026 06:00-12:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 01, 2026 - 17:02 UTC

GWCP NPE and PreProduction CANADA Tenant (v.1.132) Aug 31, 2026 03:00-09:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 02, 2026 - 11:27 UTC

GWCP NPE and PreProduction EMEA Tenant (v.1.132) Aug 31, 2026 19:00 - Sep 1, 2026 01:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 02, 2026 - 21:35 UTC

GWCP NPE and PreProduction AMER Tenant (v.1.132) Sep 2, 2026 01:00-07:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 05, 2026 - 09:15 UTC

GWCP NPE and PreProduction APAC Tenant (v.1.132) Sep 2, 2026 13:00-19:00 UTC

Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 05, 2026 - 09:15 UTC

GWCP Production APAC Tenant (v.1.132) Sep 12, 2026 14:00-20:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Jun 16, 2026 - 04:11 UTC

GWCP Production EMEA Tenant (v.1.132) Sep 12, 2026 23:00 - Sep 13, 2026 05:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Jun 16, 2026 - 04:11 UTC

GWCP Production AMER/CAN Tenant (v.1.132) Sep 13, 2026 06:00-12:00 UTC

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Posted on Jun 16, 2026 - 04:11 UTC

GWCP NPE and PreProduction CANADA Tenant + Atmos (v.1.133) Sep 14, 2026 03:00-09:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 16, 2026 - 04:11 UTC

GWCP NPE and PreProduction EMEA Tenant + Atmos (v.1.133) Sep 14, 2026 19:00 - Sep 15, 2026 01:00 UTC

Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted on Jun 17, 2026 - 08:50 UTC
Jun 18, 2026
INOW GWCP EMERGENCY MAINTENANCE - RECAPTCHA HOTFIX
Completed - The scheduled maintenance has been completed.
Jun 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 UTC
Scheduled - INOW GWCP Production HOTFIX Maintenance - RECAPTCHA FIX

Guidewire will be conducting emergency platform and tenant maintenance to production environments during this time. No service interruption is expected.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.
Jun 16, 18:26 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026
Guidewire Predictive Analytics Production AMER - US
Completed - The scheduled maintenance has been completed.
Jun 14, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:00 UTC
Scheduled - Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.
Jun 11, 18:39 UTC
Guidewire Predictive Analytics Production AMER - CAN
Completed - The scheduled maintenance has been completed.
Jun 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 22:00 UTC
Scheduled - Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.
Jun 11, 18:36 UTC
Jun 13, 2026
Guidewire Predictive Analytics Production EMEA- UK
Completed - The scheduled maintenance has been completed.
Jun 13, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 17:00 UTC
Scheduled - Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.
Jun 11, 18:43 UTC
INow (Classic & GWCP Customers) – Issues With Forgot Password And Email Support Affecting Multiple Customers In AMER
Resolved - Guidewire has mitigated the INow Forgot Password and Email Support issue for AMER customers via a workaround, and services are normal where applied. A permanent fix is in progress. If issues persist, open a Guidewire Community case for the workaround; long-term remediation will proceed separately.
Jun 13, 22:29 UTC
Update - Guidewire is actively working on a fix for this issue. In the meantime, a workaround is available to mitigate the impact; if you are affected, please create a Guidewire Community case to receive it.
Jun 13, 20:41 UTC
Update - Guidewire is actively working on a fix for this issue. In the meantime, a workaround is available to mitigate the impact; if you are affected, please create a Guidewire Community case to receive it.
Jun 13, 18:04 UTC
Monitoring - Guidewire is actively working on a fix for this issue. In the meantime, a workaround is available to mitigate the impact; if you are affected, please create a Guidewire Community case to receive it.
Jun 13, 16:40 UTC
Update - Guidewire is actively working on a fix for this issue. In the meantime, a workaround is available to mitigate the impact; if you are affected, please create a Guidewire Community case to receive it.
Jun 13, 16:40 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 13:06 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 11:46 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 10:42 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 09:38 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 08:33 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 07:34 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 06:30 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 05:47 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 04:24 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 03:21 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 02:21 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 01:20 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 13, 00:20 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 12, 23:22 UTC
Update - Guidewire teams remain actively engaged in restoring the service, and we will continue to provide regular updates on our progress.
Jun 12, 22:04 UTC
Update - Guidewire teams are actively working to restore the service. We will post regular updates on our progress.
Jun 12, 21:05 UTC
Identified - Guidewire Support has identified the cause of this incident impacting the Forgot Password and Email Support features in INow, and is actively working to restore service. We will post regular updates on our progress.
Jun 12, 20:06 UTC
Update - We are actively investigating a potential issue with the Forgot Password and Email Support features affecting our INOW users in AMER. Thank you for your continued patience. We will provide another update as soon as new information is available.
Jun 12, 20:00 UTC
Investigating - Guidewire Support is aware of an issue with the Forgot Password and Email Support features currently impacting multiple INow customers in the AMER region. All necessary teams are actively working to restore these services as quickly as possible, and we will provide regular updates on our progress.
Jun 12, 19:27 UTC
Guidewire Predictive Analytics Production EMEA- SAF
Completed - The scheduled maintenance has been completed.
Jun 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 16:00 UTC
Scheduled - Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.
Jun 11, 18:45 UTC
Guidewire Predictive Analytics Production APAC - AUS
Completed - The scheduled maintenance has been completed.
Jun 13, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 08:00 UTC
Scheduled - Guidewire will be performing routine monthly maintenance on the Predictive Analytics systems. Customers may experience intermittent outages during this time period. Additionally, services may go offline and servers restart during the maintenance window

RTSS (real-time scoring service) is included in maintenance, but the systems are redundant and should not experience any downtime.
Jun 11, 18:46 UTC
Jun 12, 2026
Jun 11, 2026

No incidents reported.

Jun 10, 2026
GWCP NPE and PreProduction APAC Tenant (v.1.126)
Completed - The scheduled maintenance has been completed.
Jun 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 08:43 UTC
Scheduled - Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. There may be a brief loss of availability for Data Masking jobs during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 12, 16:28 UTC
GWCP NPE and PreProduction AMER Tenant (v.1.126)
Completed - The scheduled maintenance has been completed.
Jun 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 08:42 UTC
Scheduled - Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. There may be a brief loss of availability for Data Masking jobs during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 12, 09:25 UTC
Jun 9, 2026
GWCP NPE and PreProduction EMEA Tenant (v.1.126)
Completed - The scheduled maintenance has been completed.
Jun 9, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 08:42 UTC
Scheduled - Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. There may be a brief loss of availability for Data Masking jobs during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 11, 09:02 UTC
Jun 8, 2026
GWCP NPE and PreProduction CANADA Tenant (v.1.126)
Completed - The scheduled maintenance has been completed.
Jun 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 08:42 UTC
Scheduled - Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. There may be a brief loss of availability for Data Masking jobs during the maintenance window. Tools such as Guidewire Home (GWH) remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 10, 14:59 UTC
INOW GWCP non disruptive maintenance (PROD)
Completed - The scheduled maintenance has been completed.
Jun 8, 03:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 21:00 UTC
Scheduled - Maintenance is expected to be non-disruptive.
May 29, 06:28 UTC
Jun 7, 2026
GWCP Production AMER/CAN Tenant + Atmos (v.1.125)
Completed - The scheduled maintenance has been completed.
Jun 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 06:00 UTC
Scheduled - Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 10, 14:59 UTC
GWCP Production EMEA Tenant + Atmos (v.1.125)
Completed - The scheduled maintenance has been completed.
Jun 7, 01:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 23:00 UTC
Scheduled - Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 10, 14:59 UTC
Jun 6, 2026
GWCP Production APAC Tenant + Atmos (v.1.125)
Completed - The scheduled maintenance has been completed.
Jun 6, 17:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 14:00 UTC
Scheduled - Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Mar 10, 14:58 UTC
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

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