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All Systems Operational

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Check here for service availability updates for InsuranceSuite on Guidewire Cloud Platform (GWCP).

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GUIDEWIRE HUB ? Operational
USA Operational
CANADA Operational
EMEA Operational
APAC Operational
GUIDEWIRE CLOUD CONSOLE Operational
USA Operational
CANADA Operational
EMEA Operational
APAC Operational
NON PRODUCTION ENVIRONMENTS Operational
USA Operational
CANADA Operational
EMEA Operational
APAC Operational
PRODUCTION ENVIRONMENTS Operational
USA Operational
CANADA Operational
EMEA Operational
APAC Operational
INSURANCENOW PRODUCTION ENVIRONMENTS Operational
Payment Services (One Inc) Operational
Payment Services (Authorize.net) Operational
Address Verification Services Operational
Data Service Operational
SMS Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GWCP APAC Production Maintenance Aug 13, 08:00-12:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Aug 3, 13:03 PDT
GWCP USA/EMEA/CAN Production Maintenance Aug 13, 18:00 - Aug 14, 01:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Aug 3, 13:04 PDT
GWCP Canada NPE Maintenance Aug 14, 19:00-22:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Aug 11, 14:15 PDT
GWCP EMEA NPE Maintenance Aug 15, 11:00-14:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Aug 11, 14:16 PDT
GWCP USA NPE Maintenance Aug 16, 17:00-20:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Aug 11, 14:17 PDT
GWCP APAC NPE Maintenance Aug 17, 05:00-08:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Aug 11, 14:17 PDT
Past Incidents
Aug 12, 2022

No incidents reported today.

Aug 11, 2022
Completed - The scheduled maintenance has been completed.
Aug 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 02:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 3, 13:02 PDT
Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 02:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 3, 12:46 PDT
Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 02:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 3, 12:45 PDT
Aug 8, 2022
Resolved - The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Aug 8, 11:00 PDT
Identified - Guidewire has identified an issue causing delayed deployments to non-production environments, and are actively working to restore service. At this time, we estimate service will be restored in 1 hour at 2:30 PM ET. We will post regular updates on our progress.
Aug 8, 10:30 PDT
Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Completed - The scheduled maintenance has been completed.
Aug 3, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 05:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 27, 06:54 PDT
Completed - The scheduled maintenance has been completed.
Aug 3, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 17:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 27, 06:53 PDT
Aug 2, 2022
Aug 1, 2022
Completed - The scheduled maintenance has been completed.
Aug 1, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 11:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 27, 06:53 PDT
Completed - The scheduled maintenance has been completed.
Aug 1, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 19:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 27, 06:07 PDT
Jul 31, 2022
Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.