Jun 2, 21:06 UTC
This issue has been resolved.
May 24, 22:43 UTC
A fix has implemented for the GCC secrets and environment variables. If any issues are observed, please redeploy to restore.
May 24, 16:05 UTC
The secrets have been restored and the environment variables are in process of being restored. A deployment will be required once the variables have been restored if any issues are observed.
May 24, 15:33 UTC
We are currently working on resolving an issue that may be affecting our users in AMER and EMEA regions. This issue concerns missing secrets and variables. We appreciate your patience as we work on fixing the issue. We will provide an update as soon as we have new information.
May 24, 14:58 UTC
We have found issues with some missing variables along with the missing secrets. We are currently working to fix the issue and will provide updates on the progress.
May 24, 13:53 UTC
We are continuing to work on a fix for this issue.
May 24, 13:10 UTC
The Guidewire Support has determined the cause of the missing secret. We are currently working to fix the issue and will provide updates on the progress.
May 24, 12:52 UTC
Guidewire Support is aware of an issue with missing GCC secrets in the AMER & EMEA regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
May 24, 12:11 UTC