Completed
The scheduled maintenance has been completed.
Posted Aug 06, 2025 - 23:00 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Aug 06, 2025 - 18:31 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Aug 06, 2025 - 18:29 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2025 - 13:00 UTC
Scheduled
Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance.
If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted May 12, 2025 - 08:07 UTC
This scheduled maintenance affected: PLANETS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), GUIDEWIRE DATA PLATFORM - NON PRODUCTION ENVIRONMENTS (Montréal - Cloud Data Access, Montréal - Data Studio, Montréal - Explore, Montréal - GDP Streaming Infrastructure, N. Virginia - Cloud Data Access, N. Virginia - Data Studio, N. Virginia - Explore, N. Virginia - GDP Streaming Infrastructure, Paris - Cloud Data Access, Paris - Data Studio, Paris - Explore, Paris - GDP Streaming Infrastructure, Sydney - Cloud Data Access, Sydney - Data Studio, Sydney - Explore, Sydney - GDP Streaming Infrastructure), GWCP COMPUTE INFRASTRUCTURE (Frankfurt - Delta2, London - Delta2, Montréal - Delta2, N. Virginia - Delta2, N. Virginia - Delta4, N. Virginia - Delta8, N. Virginia - Gamma2, Oregon - Delta2, Oregon - Gamma2, Oregon - Gamma4, Osaka - Delta2, Paris - Delta2, Sydney - Delta2, Tokyo - Delta2, Zurich - Delta2), SUBMISSION INTAKE (SI) (N. Virginia), ANALYTICS MANAGER (Montréal, N. Virginia, Paris, Sydney, Tokyo), APP EVENTS (Montréal, N. Virginia, Paris, Sydney, Tokyo), GUIDEWIRE HOME (GWH) (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), HIGH VOLUME QUOTING (HVQ) (Montréal, N. Virginia, Paris, Sydney, Tokyo), INTEGRATION DATA MANAGER (IDM) (Montréal, N. Virginia, Paris, Sydney, Tokyo), JUTRO DIGITAL PLATFORM (JDP) (Montréal, N. Virginia, Sydney, Tokyo), LIFECYCLE MANAGER (LCM) (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), PREDICT (CapeTown - Scoring, CapeTown - UI, London - Scoring, London - UI, Montréal - Scoring, Montréal - UI, N. Virginia - Scoring, N. Virginia - UI), GUIDEWIRE LIVE (COMPARE/ CANVAS) (N. Virginia - Canvas, N. Virginia - Compare, Sydney - Canvas, Sydney - Compare), API GATEWAY (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), AUTOMATED BUILDS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), BUILD PROMOTION (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), CERTIFICATES (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), CI MANAGEMENT (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), CLOUD DATA ACCESS (CDA) (Frankfurt, London, Montréal, N. Virginia, Ohio, Paris, Sydney, Tokyo), DATABASE BACKUPS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), INTEGRATION GATEWAY (Montréal - Admin Service (IAS), Montréal - UI, N. Virginia - Admin Service (IAS), N. Virginia - UI, Paris - Admin Service (IAS), Paris - UI, Sydney - Admin Service (IAS), Sydney - UI, Tokyo - Admin Service (IAS), Tokyo - UI, Zurich - Admin Service (IAS), Zurich - UI), NETWORK PERMISSIONS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), QUALITY GATES (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), REPOSITORY SETTINGS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), SECRETS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), STORAGE ACCESS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), VARIABLES (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich), GUIDEWIRE HUB (N. Virginia, Paris, Sydney), and GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS (Montréal - Data Studio, Montréal - Explore, Montréal - GDP Streaming Infrastructure, N. Virginia - Data Studio, N. Virginia - Explore, N. Virginia - GDP Streaming Infrastructure, Paris - Data Studio, Paris - Explore, Paris - GDP Streaming Infrastructure, Sydney - Data Studio, Sydney - Explore, Sydney - GDP Streaming Infrastructure).