Guidewire Cloud Platform Status

Check here for service availability updates on Guidewire Cloud Platform (GWCP).

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GWCP Production AMER/CAN Tenant (v.1.98)

Scheduled Maintenance Report for Guidewire

Completed

The scheduled maintenance has been completed.

Posted Apr 27, 2025 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 27, 2025 - 06:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Apr 25, 2025 - 08:43 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Apr 24, 2025 - 13:42 UTC

Scheduled

Guidewire will be conducting general platform and tenant maintenance to production environments during this time. While not expected, customers may experience brief service interruptions with InsuranceSuite, xEngage applications, Guidewire Cloud Home (GCH) and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues lasting beyond the maintenance window, please log an incident using Guidewire Community.

Posted Mar 03, 2025 - 22:36 UTC

This scheduled maintenance affected: PLANETS (N. Virginia), GWCP COMPUTE INFRASTRUCTURE (Montréal - Delta2, N. Virginia - Delta2, N. Virginia - Delta4, N. Virginia - Delta8, N. Virginia - Gamma2, Oregon - Delta2, Oregon - Gamma2, Oregon - Gamma4), and JUTRO DIGITAL PLATFORM (JDP) (N. Virginia - Jutro App Admin Service (JAAS), Oregon - Jutro App Admin Service (JAAS)).