Check here for service availability updates on Guidewire Cloud Platform
(GWCP).
Subscribe to get real-time updates via email, RSS, Slack and more. You can
also request support or report a missing incident via
https://community.guidewire.com
Get email notifications whenever Guidewire creates, updates or resolves an incident.
Get text message notifications whenever Guidewire creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Please refer to the Knowledge Article via this link for more information.
Posted Mar 11, 2025 - 11:47 UTC
Resolved
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Posted Feb 27, 2025 - 06:29 UTC
Update
We are continuing to investigate this issue.
Posted Feb 27, 2025 - 06:05 UTC
Investigating
Guidewire Support is aware of an issue with Integration Gateway that is causing new deployments in the NPE / Preprod / Prod environment in the AMER region to fail. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Posted Feb 27, 2025 - 05:35 UTC
This incident affected: INTEGRATION GATEWAY (N. Virginia - Admin Service (IAS)).