Guidewire Cloud Platform Status
Check here for service availability updates on Guidewire Cloud Platform (GWCP). For ProNavigator status, please visit https://status.pronavigator.ai/

Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com

GWCP Production APAC Tenant + Atmos (v.1.117)

Scheduled Maintenance Report for Guidewire

Completed

The scheduled maintenance has been completed.
Posted Feb 14, 2026 - 17:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 14, 2026 - 14:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 12, 2026 - 12:53 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 06, 2026 - 06:16 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Jan 20, 2026 - 12:31 UTC

Scheduled

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, Guidewire Home (GWH), Workflow services, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted Nov 21, 2025 - 11:23 UTC
This scheduled maintenance affected: API GATEWAY (Sydney, Tokyo), AUTOMATED BUILDS (Sydney, Tokyo), CERTIFICATES (Sydney, Tokyo), CI MANAGEMENT (Sydney, Tokyo), QUALITY GATES (Sydney, Tokyo), and GWCP COMPUTE INFRASTRUCTURE (Sydney - Delta2, Tokyo - Delta2).