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A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 11:23 UTC
Update
We are continuing to investigate this issue.
Posted May 08, 2026 - 10:56 UTC
Investigating
Guidewire Support is aware of AWS service interruptions in the us-east-1, impacting some Guidewire Cloud customers. Guidewire has detected service interruptions among our customers. All necessary resources are engaged to investigate the situation, and we will post regular updates as the status changes.
Posted May 08, 2026 - 10:42 UTC
This incident affects: GWCP COMPUTE INFRASTRUCTURE (N. Virginia - Delta2, N. Virginia - Delta4, N. Virginia - Delta8, N. Virginia - Gamma2, N. Virginia - Delta6, N. Virginia - Xi1).
