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Posted May 30, 2023 - 17:55 UTC
Resolved
This issue has been resolved.
Posted May 22, 2023 - 21:19 UTC
Monitoring
Guidewire Support identified connectivity failures to Outgoing Webservices which impacted Message Queues and other Application Integrations. The connection failures occurred between 9:55AM ET and 10:22AM ET. Customers should restart any suspended message queues that were impacted.
Posted May 22, 2023 - 16:30 UTC
Identified
Guidewire Support is aware of a connectivity issue with the ISO SOAP service that is causing the queue suspension. Please resume the queue and if needed please work with the ISO vendor. We are actively monitoring the ISO service calls.
Posted May 22, 2023 - 15:02 UTC
This incident affected: GWCP COMPUTE INFRASTRUCTURE (Montréal - Delta2, N. Virginia - Delta2).
