Guidewire Cloud Platform Status
Check here for service availability updates on Guidewire Cloud Platform
(GWCP). For ProNavigator status, please visit https://status.pronavigator.ai/
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Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com
GWCP Canada Production Database Upgrade
Scheduled for Oct 31, 06:00 - 12:00 UTC
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Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Guidewire will perform scheduled maintenance for the Canada Production environment to upgrade the Aurora PostgreSQL RDS version.
During the maintenance window, customers may experience brief connectivity interruptions to InsuranceSuite, xEngage, and/or CDA, Explore, or DHIC. Guidewire Home (GWH) is not expected to be affected.
If customers experience availability issues after the maintenance window, please log an incident through Guidewire Community.
During the maintenance window, customers may experience brief connectivity interruptions to InsuranceSuite, xEngage, and/or CDA, Explore, or DHIC. Guidewire Home (GWH) is not expected to be affected.
If customers experience availability issues after the maintenance window, please log an incident through Guidewire Community.
This scheduled maintenance affects: GWCP COMPUTE INFRASTRUCTURE (Montréal - Delta2).
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