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The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Posted Jun 12, 2025 - 21:41 UTC
Monitoring
Guidewire Support identified an issue that caused TeamCity builds to fail due to an npm-related error. This was linked to a broader incident with npm, which has since been resolved. We are actively monitoring the situation.
If you encountered build failures related to this issue, we recommend retrying the builds. Should you continue to experience service interruptions, please open a case via the Community for further assistance.
Posted Jun 12, 2025 - 20:25 UTC
This incident affected: CI MANAGEMENT (Montréal, N. Virginia, Paris, Sydney, Tokyo).