Guidewire Cloud Platform Status

Check here for service availability updates on Guidewire Cloud Platform (GWCP). For ProNavigator status, please visit https://status.pronavigator.ai/

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GWCP Production AMER/CAN Tenant + Atmos (v.1.115)

Scheduled Maintenance Report for Guidewire

Completed

The scheduled maintenance has been completed.

Posted Jan 18, 2026 - 10:35 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 18, 2026 - 06:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Dec 02, 2025 - 10:39 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Nov 13, 2025 - 10:48 UTC

Scheduled

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, Advanced Product Designer (APD), AppEvents Webhooks, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.

Posted Oct 20, 2025 - 10:23 UTC

This scheduled maintenance affected: ADVANCED PRODUCT DESIGNER (APD) (Montréal - Design, Montréal - Runtime, N. Virginia - Design, N. Virginia - Runtime), APP EVENTS (Montréal, N. Virginia), and GWCP COMPUTE INFRASTRUCTURE (Montréal - Delta2, N. Virginia - Delta2, N. Virginia - Delta4, N. Virginia - Delta8, N. Virginia - Gamma2, Oregon - Delta2, Oregon - Gamma2, Oregon - Gamma4).