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The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Posted Apr 28, 2025 - 21:46 UTC
Monitoring
Guidewire has successfully implemented a fix and is currently monitoring the progress. InsuranceSuite Applications in Production are available.
Posted Apr 28, 2025 - 15:55 UTC
Investigating
Guidewire Support is aware of an issue with InsuranceSuite Applications in Production Environment with the users receiving 502/504 errors. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
