Guidewire Cloud Platform Status
Check here for service availability updates on Guidewire Cloud Platform (GWCP). For ProNavigator status, please visit https://status.pronavigator.ai/

Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com

GWCP Canada NPE and Pre-Production Database Upgrade

Scheduled for Oct 26, 03:00 - 09:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 23, 2026 - 04:48 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 23, 2026 - 04:46 UTC

Scheduled

Guidewire will perform scheduled maintenance for the Canada NPE and pre-production environments to upgrade the Aurora PostgreSQL RDS version.

During the maintenance window, customers may experience brief connectivity interruptions to InsuranceSuite, xEngage, and/or CDA, Explore, or DHIC. Guidewire Home (GWH) is not expected to be affected.

If customers experience availability issues after the maintenance window, please log an incident through Guidewire Community.
Posted Oct 23, 2026 - 04:41 UTC
This scheduled maintenance affects: GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS (Montréal - Alpha1, Montréal - Alpha3, Montréal - Beta1).