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Posted Sep 29, 2025 - 17:58 UTC
Resolved
This incident has been resolved.
Posted Sep 19, 2025 - 18:45 UTC
Monitoring
Guidewire implemented the fix, and all affected services have been restored. We are actively monitoring. Please open a Community case if you are still experiencing any service interruption.
Posted Sep 19, 2025 - 16:03 UTC
Identified
The issue has been identified and we are implementing a fix.
Posted Sep 19, 2025 - 15:57 UTC
Investigating
Guidewire Support is aware of an issue with TeamCity service for some customers in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Posted Sep 19, 2025 - 15:45 UTC
This incident affected: CI MANAGEMENT (N. Virginia).
