GWCP Production APAC 1.53 Tenant+Atmos

Scheduled for Jun 10, 14:00 - 20:00 UTC

Scheduled

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite and/or xEngage applications, a reboot of their databases, within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance. Customers will need to take action to restart their Messaging Queues after the maintenance activity is completed.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.

Posted May 03, 2023 - 18:50 UTC

This scheduled maintenance affects: INSURANCESUITE PRODUCTION ENVIRONMENTS (APAC).