Guidewire Cloud Platform Status

Check here for service availability updates on Guidewire Cloud Platform (GWCP).

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GWCP Production APAC 1.53 Tenant+Atmos

Scheduled Maintenance Report for Guidewire

Completed

The scheduled maintenance has been completed.

Posted Jun 10, 2023 - 20:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 10, 2023 - 14:00 UTC

Scheduled

Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite and/or xEngage applications, a reboot of their databases, within the specified maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH), source code management, and build management remain unaffected by this maintenance. Customers will need to take action to restart their Messaging Queues after the maintenance activity is completed.

If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.

Posted May 03, 2023 - 18:50 UTC

This scheduled maintenance affected: GWCP COMPUTE INFRASTRUCTURE (Sydney - Delta2).