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Posted Jul 12, 2024 - 16:38 UTC
Resolved
The affected services have been restored successfully. There should be no impact on AMER and CANADA customers as we are still within the maintenance window. Please open a Community case if you experience any service interruption after the maintenance is completed.
Posted Jul 07, 2024 - 09:51 UTC
Investigating
Guidewire Support is aware of an issue with the Navigation service (LHS) being down in GCC that may impact AMER and CAN customers in the Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Posted Jul 07, 2024 - 09:14 UTC
This incident affected: GUIDEWIRE CLOUD CONSOLE (GCC) (Montréal, N. Virginia).