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Posted Sep 02, 2025 - 21:29 UTC
Resolved
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Posted Aug 21, 2025 - 22:31 UTC
Monitoring
The identified TeamCity build failures are related to a broader AWS incident which is resolved now. We are actively monitoring the situation, and Guidewire recommends retrying the TeamCity build if you experience any build failures.
Posted Aug 21, 2025 - 20:13 UTC
Investigating
Guidewire Support identified an issue that caused TeamCity builds to fail due to an npm-related error. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Posted Aug 21, 2025 - 19:40 UTC
This incident affected: BUILD PROMOTION (Montréal, N. Virginia).
