Guidewire Cloud Platform Status
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(GWCP).
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Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com
GCC Service Interruption Connecting to Multiple AWS Resources in AMER and Japan Regions
Incident
Report for Guidewire
Postmortem
Please refer to the Knowledge Article via this link for more information.
Resolved
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Monitoring
The issue has been resolved on the AWS side, and our services are gradually returning to normal. We are actively monitoring the situation.
Investigating
Guidewire Support is aware of an issue with GCC service interruption, causing connection issues to multiple AWS resources and impacting the AMER and JAPAN regions in the production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
This incident affected: GUIDEWIRE CLOUD CONSOLE (GCC) (N. Virginia, Sydney).
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