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Posted Jul 10, 2024 - 12:47 UTC
Resolved
This incident has been resolved.
Posted Jul 02, 2024 - 19:00 UTC
Monitoring
The fix has been implemented. Services are up and running. We are currently actively monitoring the situation.
Posted Jul 02, 2024 - 04:15 UTC
Identified
Emergency maintenance was performed to address a major security vulnerability detected in Guidewire’s cloud platform network systems. Some customer systems have been impacted and restarted as a result. There are not service interruption at the moment but if you are facing any issues, please open a Community case if you are still experiencing any service interruption.
Posted Jul 02, 2024 - 03:42 UTC
This incident affected: ATMOS-DELTA-2-ANDROMEDA (AMER - Compute) and ATMOS-DELTA-4-ANDROMEDA (AMER - Compute).