Guidewire Cloud Platform Status
Check here for service availability updates on Guidewire Cloud Platform
(GWCP). For ProNavigator status, please visit https://status.pronavigator.ai/
Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com
Subscribe to get real-time updates via email, RSS, Slack and more. You can also request support or report a missing incident via https://community.guidewire.com
APD is Disrupted for AMER in NPEs
Incident
Report for Guidewire
Postmortem
Please refer to the Knowledge Article via this link for more information.
Resolved
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
An update will be posted when the deployment has been completed.
Update
Guidewire is preparing to deploy the hotfix to the APD service.
Update
A hotfix is being built and will be deployed when it has been tested.
Update
We are continuing to work on a fix this issue.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently addressing a critical issue that is affecting the functionality of Advanced Product Designer (APD) products in AMER. The issue is present in the non-production environment and is causing significant disruption to our customers' ability to create and edit products in APD.
This incident affected: ADVANCED PRODUCT DESIGNER (APD) (N. Virginia - Runtime).
Copyright©
Guidewire Software, Inc.