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Application Events Service Interruption Affecting Multiple Customers in All Regions in Production, Pre-Production and Non-Production
Incident
Report for Guidewire
Resolved
This incident has been resolved.
Monitoring
The fix has been implemented. Service has been restored and we are currently actively monitoring the issue.
Identified
Guidewire Support has identified the cause of this incident impacting Application Events snapshots that may potentially cause delay in processing of events in the production, pre-production and non-production environments in all regions, and are actively working to restore service. We will post regular updates on our progress.
Investigating
Guidewire Support is aware of an issue with Application Events snapshots that may potentially cause delay in processing of events in the production, pre-production and non-production environments in all regions. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
This incident affected: APP EVENTS (Montréal, N. Virginia, Paris, Sydney, Tokyo, Zurich).
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