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(GWCP). For ProNavigator status, please visit https://status.pronavigator.ai/
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Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Tools such as Guidewire Home (GWH), source code management, and build management remain unaffected by this maintenance.
If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted Dec 16, 2025 - 11:21 UTC
This scheduled maintenance affects: GWCP COMPUTE INFRASTRUCTURE (Montréal - Delta2, N. Virginia - Delta2, N. Virginia - Delta4, N. Virginia - Delta8, N. Virginia - Gamma2, Oregon - Delta2, Oregon - Gamma2, Oregon - Gamma4).