Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2023 - 01:00 UTC
Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite and/or xEngage applications, a reboot of their databases, within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart during the maintenance window. Tools such as Guidewire Cloud Console (GCC) and Guidewire Cloud Home (GCH) remain unaffected by this maintenance. Customers will need to take action to restart their Messaging Queues after the maintenance activity is completed.
If customers experience any availability issues once the maintenance window is completed, please log an incident using Guidewire Community.
Posted May 03, 2023 - 18:33 UTC
This scheduled maintenance affected: INSURANCESUITE NON PRODUCTION ENVIRONMENTS (USA).